Open To Connect

Hi, I’m Benedict — a Business Analyst

I engineer the solutions partner closely with enterprise teams to deconstruct legacy operational friction and design ‘to-be’ system architectures that capture hidden opportunities and unlock measurable value.

I started out as a data analyst and quickly saw Goodhart’s Law playing out across dashboards, people optimize for the metric, and common sense gets lost.

As Jeff Bezos put it: when the data and the anecdotes disagree, the anecdotes are usually right.

That’s why my approach starts with how the problem is framed. A different frame leads to far more expansive solutions.

Personal Notes

  • Describing Data

    Data Types and Levels of Measurement Population vs sample All Singapore students = population. 200 surveyed students = sample. Parameter vs statistic A statistic estimates a parameter. Describes Symbols Known? Parameter Population μ, σ Usually unknown, fixed Statistic Sample x̄, s Calculated, varies by sample Describes Symbols Known? Example: you want the average height of…

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  • Analytics Models

    Decision Pipeline A decision model is a formal framework that converts uncertainty into quantified risk and computes the optimal action, under the model’s assumptions and the business’s constraints, so leaders can see the trade-offs and make better-informed choices. Background uncertainty sampling noise, data latency, measurement error and other errors exist across all modelling domains. While…

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